Privacy Policy

Last Updated: 13 November 2024

At Capstone AI ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform (the "Platform"), including our website, services, and any related features. By accessing or using the Platform, you consent to the practices outlined in this policy.

1. Information We Collect

We collect several types of information in connection with the services we provide:

1.1 Personal Information:

When you create an account or interact with the Platform, we may collect the following personal information:

Name
Email address
Phone number
Payment information (if applicable)
Job role and department (for personalized training)

1.2 Usage Data:

We collect data about how you interact with the Platform, such as:

IP address
Device type
Browser type
Pages visited and time spent on the Platform
Referral source (how you arrived at the Platform)
Interaction data (e.g., clicks, form submissions)

1.3 User-Generated Content:

Users can upload and submit content, such as SOPs, training materials, and feedback. This content is stored and processed as part of the Platform’s functionality.

1.4 AI Interaction Data:

We collect data related to interactions with AI-driven features, such as questions asked via the AI assistant and responses generated by AI models. This helps us improve the system and provide more accurate results.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services.
To personalize training modules, assessments, and recommendations.
To communicate with you about your account, updates, and features.
To process transactions and handle payments (if applicable).
To detect and prevent fraudulent activity and ensure platform security.
To provide customer support and respond to inquiries.
To improve AI models and enhance the overall user experience.
To analyze usage trends and generate insights for improving the Platform.

3. How We Share Your Information

We may share your personal information and data with the following third parties:

Service Providers: We may share information with third-party service providers who help us manage the Platform, process payments, or provide technical support.
Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and improve your experience on the Platform. Cookies are small files stored on your device that help us remember your preferences, track website activity, and provide personalized content. You can control cookie settings in your browser, but disabling cookies may affect your ability to use some features of the Platform.

5. Data Retention

We retain your personal information and other data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete your account or request that we no longer use your information, you may contact us using the contact details provided below.

6. Security of Your Information

We use industry-standard security measures, including encryption and secure data storage, to protect your personal information from unauthorized access, disclosure, or modification. However, please note that no system is completely secure, and we cannot guarantee the security of your data.

7. Your Data Rights

Depending on your location, you may have certain rights with regard to your personal information:

Access: You can request to access the personal data we hold about you.
Correction: You can request to correct any inaccuracies in your personal data.
Deletion: You can request to delete your personal data, subject to legal and operational requirements.
Opt-out: You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails we send.

If you wish to exercise any of these rights, please contact us at the information below.

8. International Data Transfers

As Capstone AI operates globally, your personal information may be transferred to and stored in countries outside your own, including the United States. We will ensure that appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

The Platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Capstone AI
30 North, Gould Street
Sheridan, Wyoming, 82801
Email: info@capstone-ai.com

Conclusion

At Capstone AI, we are committed to protecting your privacy and ensuring transparency about how your data is collected, used, and shared. By using our Platform, you acknowledge and agree to the practices described in this Privacy Policy.